Who We Are and What This Covers

brenaliqora operates from Level 4 & 5/15 Moore St, Canberra ACT 2601, Australia. We provide budget trend analysis services that help individuals and businesses understand their financial patterns. This policy applies to all information collected through our website, services, and communications.

When we say "personal information," we mean data that identifies you or could reasonably be used to identify you. Under Australian privacy law—specifically the Privacy Act 1988 and the Australian Privacy Principles (APPs)—we're required to handle your information responsibly. And honestly, we'd do that anyway because it's the right thing to do.

Information We Collect

The information we gather falls into a few categories. Some you give us directly, some we collect automatically, and some comes from how you interact with our services.

Information You Provide

• Account details: Your name, email address, phone number, and business information when you create an account or contact us
• Financial data: Budget information, transaction patterns, and spending categories you choose to analyze through our platform
• Communication records: Messages you send us, feedback you provide, and support requests
• Payment information: Billing details when you purchase our services (though we don't store complete credit card numbers—our payment processor handles that)

Information We Collect Automatically

• Technical data: Your IP address, browser type, device information, and operating system
• Usage patterns: Which features you use, how long you spend on different pages, and what content interests you
• Cookies and similar technologies: Small files that help us remember your preferences and improve your experience

How We Use Your Information

We're not in the business of collecting data just to have it. Everything we gather serves a specific purpose related to providing and improving our services.

We won't use your information for purposes you haven't agreed to. If we ever want to use your data in a new way, we'll ask for your permission first.

Who We Share Information With

We don't sell your personal information. Period. But running a service does require working with some third parties. Here's who might see your data and why:

• Service providers: Companies that help us operate our platform—hosting providers, payment processors, email services. They can only use your data to provide services to us, not for their own purposes.
• Professional advisors: Occasionally our lawyers, accountants, or consultants need access to information to help us run the business properly
• Law enforcement: If we're legally required to, or if we genuinely believe disclosure is necessary to prevent harm or illegal activity
• Business transfers: If brenaliqora is acquired or merged with another company, your information would transfer to the new owners (though they'd still be bound by this privacy policy)

All third parties we work with are required to keep your information secure and use it only for the purposes we've specified.

Your Rights Under Australian Law

The Australian Privacy Principles give you several rights regarding your personal information. Here's what you can do and how to do it:

To exercise any of these rights, email us at info@brenaliqora.com or call +61402100379. We'll need to verify your identity before processing requests—standard security stuff.

How We Protect Your Information

Security isn't just a checkbox for us. We use industry-standard measures to protect your data from unauthorized access, alteration, or destruction.

• Encryption: All data transmitted between your device and our servers uses TLS encryption. Sensitive data at rest is also encrypted.
• Access controls: Only team members who need access to perform their jobs can view personal information. Everyone signs confidentiality agreements.
• Regular testing: We conduct security assessments and update our systems to address new threats
• Secure facilities: Our physical and cloud infrastructure includes multiple layers of protection against unauthorized access

That said, no system is completely impenetrable. While we do everything reasonable to protect your data, we can't guarantee absolute security. If we detect a breach that might affect you, we'll notify you as required by Australian law—and we'll be straight with you about what happened and what we're doing about it.

How Long We Keep Your Data

We don't keep personal information longer than necessary. The retention period depends on what type of information it is and why we have it.

• Active account data: Kept for as long as your account is active, plus a reasonable period afterward in case you want to reactivate
• Financial records: Retained for seven years to comply with Australian tax and business record requirements
• Communication records: Generally kept for three years unless there's an ongoing matter requiring longer retention
• Technical logs: Usually deleted after 90 days unless needed for security investigations

When we no longer need information, we securely delete or anonymize it. Anonymized data—which can't be linked back to you—might be kept indefinitely for statistical analysis and service improvement.

Cookies and Tracking Technologies

Our website uses cookies—small text files stored on your device. They help us remember your preferences, keep you logged in, and understand how people use our service.

Types of Cookies We Use

• Essential cookies: Required for the website to function. You can't disable these if you want to use our services.
• Performance cookies: Help us understand which features are popular and where people run into problems
• Functional cookies: Remember your preferences and settings to personalize your experience

Most browsers let you control cookies through their settings. Be aware that blocking certain cookies might affect how well our service works for you. You can manage your cookie preferences through your browser settings or by contacting us.

International Data Transfers

brenaliqora operates primarily in Australia, but some of our service providers are located overseas. This means your information might be processed or stored outside Australia—potentially in countries like the United States or Singapore where our cloud infrastructure is located.

When we transfer data internationally, we ensure appropriate safeguards are in place. This might include contractual protections, certification under recognized privacy frameworks, or verification that the recipient country has adequate privacy laws. You have the right to ask about specific transfers and the protections we've put in place.

Children's Privacy

Our services aren't designed for children under 18. We don't knowingly collect information from minors. If you're a parent who discovers that your child has provided us with personal information, contact us and we'll delete it. If we learn we've inadvertently collected data from a child, we'll remove it as quickly as possible.

Changes to This Policy

Privacy laws evolve, our services change, and sometimes we need to update this policy. When we make changes, we'll post the updated version here with a new "last updated" date at the top.

For minor changes—like clarifying existing practices or fixing typos—we might not notify you separately. But if we make significant changes that affect how we handle your information, we'll email you or post a prominent notice on our website before the changes take effect. Continuing to use our services after changes become effective means you accept the updated policy.

Your Responsibilities

While we work hard to protect your information, you play a role too. Keep your account credentials secure. Don't share your password with anyone. If you think your account has been compromised, let us know immediately so we can help secure it.

If you're using our services on behalf of a business, make sure you have authority to provide the information you're sharing with us. And if you're sharing information about other people—like employees or clients—you're responsible for ensuring you have the right to do so and that they understand how their information will be used.